{
  "$schema": "https://promptfoo.tech/schemas/workflow-template.json",
  "name": "ChatGPT: A Custom GPT That Onboards New Hires in Their First Week",
  "slug": "chatgpt-custom-gpt-onboarding-buddy",
  "platform": "ChatGPT",
  "category": "business",
  "difficulty": "Beginner",
  "tags": [
    "chatgpt",
    "custom-gpt",
    "onboarding",
    "hr",
    "productivity"
  ],
  "summary": "A shared Custom GPT with your handbook, org chart, and glossary — so new hires ask the bot the awkward questions before pinging humans.",
  "overview": "Most onboarding is a wall of docs plus 40 Slack pings. A Custom GPT loaded with your handbook, org chart, and glossary lets new hires get answers instantly — including the small questions they'd feel dumb asking a human ('what does OKR mean here?', 'when do expenses get reimbursed?').",
  "variables": {
    "OPENAI_API_KEY": "sk-..."
  },
  "steps": [
    {
      "order": 1,
      "name": "Audit the source docs",
      "description": "Handbook, org chart, glossary, benefits, tooling list. If a doc is out of date, don't upload it — fix or omit."
    },
    {
      "order": 2,
      "name": "Set the tone in the system prompt",
      "description": "'You are the friendly onboarding buddy. Warm, direct, cite the doc for every answer.' Tone matters more than instructions for adoption."
    },
    {
      "order": 3,
      "name": "Enforce the citation rule",
      "description": "'If the answer isn't in the uploaded docs, say so and suggest who to ping in Slack.' This kills hallucination."
    },
    {
      "order": 4,
      "name": "Publish and share the link",
      "description": "In offer letters, in the welcome Notion, in the #newhires channel. Onboarding managers should mention it in day-1 kickoff."
    },
    {
      "order": 5,
      "name": "Read the transcripts weekly",
      "description": "OpenAI shows conversations to the creator. The questions people ask are the gaps in your handbook — this is free research."
    }
  ],
  "howItWorks": [
    "You create a Custom GPT and upload handbook.pdf, org-chart.pdf, glossary.md, and benefits-summary.md.",
    "The system prompt sets tone (warm, direct) and enforces citations to the source doc.",
    "The GPT is shared with the workspace via a link in the offer letter.",
    "New hires ask questions in weeks 1-2 and rate answers with 👍/👎.",
    "You review the low-rated answers monthly and add missing content to the handbook."
  ],
  "benefits": [
    "New hires get answers in 10 seconds, not 24 hours.",
    "The handbook improves because the GPT surfaces gaps.",
    "Managers get their calendar back — no more 'quick question?' pings."
  ],
  "useCases": [
    "Remote-first companies with no hallway to overhear things in.",
    "Rapidly hiring teams where the same 30 questions come up.",
    "Ops teams maintaining an internal wiki nobody reads."
  ],
  "example": "New hire: 'When do I get my laptop reimbursed if I bought my own?' GPT: 'Per the Handbook §4.3, laptop reimbursement is $2,000 within your first 30 days. Submit via Ramp with the receipt. If your purchase was over that, ping @IT-Ops.'",
  "faqs": [
    {
      "q": "Do I need Enterprise?",
      "a": "Teams is enough for internal Custom GPTs. Enterprise adds SSO and admin controls that matter beyond 50 people."
    },
    {
      "q": "Won't people just Slack anyway?",
      "a": "Some will. That's fine. The goal is deflecting the repetitive 30% of questions, not replacing human connection."
    },
    {
      "q": "What about sensitive info?",
      "a": "Never upload comp bands or PII. The GPT is a handbook, not an HR system."
    }
  ],
  "source": "https://promptfoo.tech/workflows/chatgpt-custom-gpt-onboarding-buddy",
  "updated": "2026-05-28",
  "license": "CC-BY-4.0"
}